After 4 calls to customer service for tracking each person said they would investigate hold up and call me back not one person called back. Thank you for reaching out to us about your order. DO NOT buy from this company. Discount incentives are provided by the manufacturer during certain times and any order processed before those incentives were available will not be eligible for adjustment. DO NOT buy from this company.

Next step/call will be to the BBB. We do our utmost to inform the customer of any expected delays in shipping. 1Stop Bedrooms is your one stop shop for bedroom furniture. Free delivery. Order #844****, I keep getting the run around. Found a lower price? If that occurs we provide a back order date to the customer so they are kept in the loop about their order. The manufacture and delivery of this furniture was scheduled for four to six weeks. © 2004-2020 ComplaintsBoard.com. After they left....we noticed the door on the console was damaged and hung wrong. Review #1556655 is a subjective opinion of poster. Thank you for letting us know your feelings on the transaction. Review #1549564 is a subjective opinion of poster. Once the delivery is signed for by the freight forwarder, you assume full liability of the shipment. What can we help you with? Pissed Consumer © 2020 All We try our best to make it very clear on our website of the product dimensions. Hello, I'm Juliet Phelps. 1StopBedrooms now wants to charge me a freight fee of $1.50 per pound for a total charge of $1000. 2-Day Shipping: Your order will be delivered within 2 business days once the order ships. The price includes in home delivery with setup and applicable sales tax. Call now to speak with a live sales representative 866-456-8823. I suspect this is a scam or they do not have the products.. What I ordered just needs to be put on a truck and delivered. retuning Fee $1039.5 (estimated $1.50/lb x 693) When I called, I was told that they would have to call carrier but not sure they could do anything. I ordered the furniture on 7/14. The freight forwarder will receive the delivery and ship to your final international destination at your expense. It is either read-protected or not readable by the server. We apologize about the delay. Reply. Four days ago I ordered a Catnapper Monaco Sectional. Three days later, I was informed of a family emergency. You are usually contacted and scheduled for delivery within 5-7 days. Stay safe with our COVID-19 guide. Due to the high shipping minimums of our superior shipping service, the price match policy is only effective for items over $899 per item.

She assured me that the order was ahead of schedule and that the new delivery date would be 8/22 not 8/30. Or more dollars just to get junk out of my house.. it is almost June and I still have furniture and no refund.. To make a Long Story Shorter....the Warranty People DO NOT service my area. Also, to call the company you have to wait 30 or more minutes. Still in transport? Stated address imputed wrong first time my fault house number wrong corrected and still issues ended up charging my card three times, but never went through but tied up my CC card credit.

We only compare with verified companies. We have issued a refund for your order as requested. After 2 days of no response we automatically apply the fees and return your funds. You don't have permission to access the requested object. Call their customer service line and no one responds. Keep in mind that certain products may not be able to ship internationally due to safety regulations. If you wish that your prior post be removed, submit a notarized letter, Fact that i am getting the run a round on where the order is, We really like look of what were purchasing, I got transfered many times when i did finally get to speak, Cant get delivery update and phone system rigged to drop calls, Paying a lot of money but receiving poor quality furniture. Useful. I am yet to get contact with anyone from 1Stop in regards to my several inquiries about a delivery date! I ordered the furniture based on this delivery date because she started school on 8/19. Shop the largest collection of bedroom sets. You are requesting to cancel your order after our 24-hour cancellation window. Just let us know and we'll beat it! If we receive a savings we are happy to pass that savings along to you as always. [email protected] FREE SHIPPING SITEWIDE + FREE IN HOME SETUP & ASSEMBLY. You must have JavaScript enabled in your browser to utilize the functionality of this website. 1StopBedrooms - not buying from this company ever again! Once confirmed, then we will refund the amount paid minus restocking fee and shipping charges. I've been promised emails and phone calls but nothing. I knew it might not be the exact date but should be close to that date. Do we get a discount on how long it took y’all to deliver the furniture way after the promised date?? Please allow 3-5 business days for it to appear on your credit card statement. Review #1623653 is a subjective opinion of poster. Learn how to stay safe during COVID-19 in our new guide: I have my cart full with $14, 000.00. Why are you not refunding customers the $$ if the order is not even at the warehouse? 1 Stop Bedrooms apologizes about your experience with delivery. Regards, On Fri, May 17, 2019 at 10:52 AM, 1StopBedrooms Three days later, I was informed of a family emergency. The furniture never even got off truck. We offer a 100% low price guarantee.

Total refund $ 2731.42 What is with the bogus cancelation fees & per pund?! We would be happy to deliver your order to a freight forwarder of your choosing. I still don’t have the 3d box (11/4) My dealings with one … I was told that the estimated delivery date would be 8/15. I've paid $3,798.56 and have no idea how to get the money back. Almost immediately, I received a confirmation email for my order, stating it would be delivered in 4-6 weeks. Available shipping options may vary depending on the item but generally include: 1-Day Shipping: Your order will be delivered within 1 business day once the order ships.