So if you spent $200 on tickets, you will receive $300 in credit! to learn more. You can contact customer support if you haven’t received your funds in the designated time frame. (The offer is not valid for special events, third party rentals or festivals.). Can I Check the Status of My Live Nation Refund? Refund options are only available for cancelled shows or if your show has been rescheduled to a new date that you can no longer attend. “Our business practice is to send money to event organizers on a weekly basis as tickets are sold,” he wrote. Purchasers will be emailed directly and receive a full refund, including fees. When the coronavirus pandemic forced the concert touring industry to grind to a halt, Ticketmaster changed the policy so only cancelled events would qualify for a ticket refund – not rescheduled events. All that excitement. All of it, gone for now. Ticketmaster customer service told me that the event had only been postponed, not canceled, and that they were therefore not issuing refunds.

If 60 days pass before a new date is picked, you can send your request. DoNotPay Can Help You With Other Issues as Well. Lauren Underwood increases lead over Jim Oberweis in Illinois Congress contest: up by 3,524 votes.

Your email address will not be published. The company provides automatic refunds in some cases but requires your input in others. By continuing past this page, you agree to our terms of use. There’s a lot more to DoNotPay than simply getting refunds from ticketing services. Terms of Service It takes some time to process a refund if there are many cancellations at once. It depends entirely on the venue and the artists performing. After merging with Ticketmaster, it’s become the largest ticketing company in the U.S. Venues often cooperate with Live Nation/Ticketmaster and use their service to sell tickets. In the case of rescheduled shows at venues operated by Live Nation, customers will have 30 days to request a refund or apply it as 150% credit towards future events once the new date is announced. Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets. You can expect your refund to arrive as soon as 30 days after canceling a ticket. If it is listed as cancelled or rescheduled with a new date on the site and you did not receive an email, please reach out to your point of purchase. But, according to docs, obtained by TMZ, Hansen says Ticketmaster retroactively revised its refund policy after the coronavirus outbreak forced the cancellation or postponement of most large events and public gatherings. Please continue to check livenation.com/eventstatus and note that any changes in event schedules are being communicated directly to ticket holders via email as new details are made available.

The NBA got that process rolling Saturday, when it announced that teams can reopen practice facilities in cities where stay-at-home orders have been eased. If your show was cancelled before May 1, your refund is already in process. Our handy robot lawyer app makes it easier to get a refund for any service, including Live Nation tickets. Based in Beverly Hills, California, it originally started as a project to consolidate and nationalize concert promoters. We will donate 1 ticket for every ticket you originally purchased. Live Nation is facing a flurry of lawsuits recently regarding their refund policy and another was just filed regarding MLB tickets. You have to wait until Live Nation announces the new date for the show before requesting a refund.

Unparalleled esports and egaming content that speaks to key consumers about trends, news, lifestyle and happenings in the $150 billion market. In Live Nation’s Q1 earnings call back in May, Michael Rapino said that 90% of his firm’s global customers had opted to hold on to tickets for future shows despite refunds being available for rescheduled concerts. ©2020 EHM PRODUCTIONS,INC. Refunds will be processed in as little as 30 days. I purchased a Platinum ticket or VIP package for a show at a Live Nation venue that has been cancelled or rescheduled, am I eligible for these refund offers? All that feel-good. It’s not an ideal situation for customers, as Live Nation has been known to send tickets directly to resellers.

In addition, Madonna has canceled show dates and Pearl Jam and The Zac Brown Band have postponed entire tours. COVID-19 cancellations: Taylor Swift scrubs all upcoming 2020 concerts, live appearances amid coronavirus pandemic. And, in the meantime, customers like Hansen say they have to eat the money, which could be used for more important things. Ryan Bost was fatally shot Monday in Rogers Park on the North Side. Live Nation competitor AEG Live has already announced a similar refund policy. Here’s the Live Nation Refund Policy for Tickets.